Shipping Policy
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At Greener Pastures Biocremation, we prioritize efficient and secure shipping to ensure a seamless experience for our valued customers. Please review the following shipping guidelines before placing your order:
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1. Processing Time:
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Upon placing your order, please allow 8-10 business days for processing before shipment.
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Our dedicated team meticulously prepares each order with care and attention to detail to uphold our commitment to quality craftsmanship.
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2. Shipping Locations:
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We currently offer shipping within the continental United States only.
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Unfortunately, we are unable to ship to international destinations at this time.
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3. Shipping Methods and Carriers:
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The shipping method chosen during checkout determines the carrier used for delivery.
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We offer a variety of shipping options to accommodate your preferences and delivery timeline.
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4. Shipping Costs:
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Shipping costs for biocremation services vary based on the location of the service.
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Memorabilia/keepsakes purchased with biocremation services will be delivered with the urn and therefore will not incur additional shipping fees.
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5. Estimated Delivery Time:
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The estimated delivery time varies depending on the destination and the selected shipping method.
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While we strive to provide accurate delivery estimates, please note that actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.
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6. Order Tracking:
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To facilitate easy order tracking, tracking information will be provided once your order has been shipped.
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You will receive an email notification with tracking details, allowing you to monitor the progress of your shipment until it reaches its destination.
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7. Damaged or Lost Shipments:
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In the unfortunate event that your shipment arrives damaged or is lost in transit, please contact us promptly.
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Our dedicated customer support team will assist you in resolving the issue, whether through replacement of the damaged items or coordination with the carrier to locate the lost shipment.
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8. Policy Updates:
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Greener Pastures Biocremation reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
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Should you have any questions or require further assistance regarding our shipping policy, please do not hesitate to contact us. We are committed to ensuring your satisfaction every step of the way.
Thank you for choosing Greener Pastures Biocremation for your cherished keepsake needs.
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Sincerely,
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Greener Pastures Biocremation